CIECT has been in communication with the Information Communication Services (ICS) Department, who have confirmed that iKamva is zero-rated.
The South African Government has negotiated with the four (4) leading Mobile Network Operators (namely Vodacom; MTN; CellC; and Telkom) in order to zero-rate all institutional Learning Management Systems (including iKamva) for as long as the national lockdown is in place.
NB: However, please note if you link/embed YouTube videos and other external websites from your iKamva module, students will require data (incur data costs). The zero-rate only applies to content and media that resides on the iKamva servers (e.g content uploaded to iKamva).
How can I embed a Youtube video within iKamva and avoid data costs?
If lecturers download a Youtube video OR create their own videos; Upload it into the ‘Course Resources’ section (iKamva); and insert (embed) video in the ‘Lessons eTool’, the students will not incur data costs.
The Centre for Innovative, Education and Communication Technologies (CIECT): ICT Skills Training & Development Team cordially invites all interested staff members to our training taking place virtually (Google Hangouts). The main purpose of these training sessions is to assist all UWC Staff members (Academic and Non-Academic) to refresh and improve their ICT skills.
|Training Package||Description||Training Dates|
|Basics to Computers||This course aims to provide basic skills for manipulating files and windows in the Windows environment. On completion; you will have covered the basic features of Windows and computer components. You will have practiced using the Windows Desktop and features including opening, closing, maximising, minimising, and restoring windows as well as how to organise files and folders.||Date: 2 February 9:30am – 1pm|
|Word Processor (MS Word)||Microsoft Word is a word processing software application that enables you to easily create text/word documents. The application tools enable you to enhance your written information with graphics and text formatting.||Date: 9 February 9:30am – 1pm|
|Multimedia Presentation Software (MS PowerPoint)||PowerPoint is a presentation creation software package. It provides you with enhanced tools that will assist you in creating a professional-looking presentation.||Date: 16 February 9:30am – 1pm|
|Google Applications (GAPPS)||GAPPS are free web-based applications launched by Google which integrates into various cloud-based online tools. Logging into your Gmail account automatically gives you access to Google’s cloud computing service. Google DriveDedicated online storage repository for documents, files and multimedia content. UWC staff members have unlimited access to data storage within this cloud-based repository to store, share and collaborate (documents, audio, videos, files and folders). Google DocsGoogle Docs provides users with enhanced tools that will assist you in creating professional looking documents. The software will allow you to insert graphics and text to enhance your completed documents. A Google Doc can be shared within Google Drive, with multiple users who will be able to update the document simultaneously; as well as at their own convenience. Google SlidesGoogle Slides is a presentation creation software package. It provides you with enhanced tools to create professional presentations. The software will allow you to insert graphics, sound and video to enhance your presentations. A Google Slide (Presentation) can be shared within Google Drive, with multiple users who will be able to update the slideshow simultaneously; as well as at their own convenience. Google SheetsAllows one to enter numerical values or text into a spreadsheet. These numerical entries can be used for calculations, graphs, and statistical analysis. Sheets are used to retain data that can be updated. A Google Sheet can be shared within Google Drive, with multiple users who will be able to update the spreadsheet simultaneously; as well as at their own convenience.||Date: 23 February 9:30am – 1pm|
**Colleagues wishing to participate in these interventions are encouraged to apply on-line. Find the attached online application process.
** iEnabler Link: https://itsprodapps2.uwc.ac.za/pls/prodi01/w99pkg.mi_login
Email: email@example.com for queries related to scheduled training sessions. Looking forward to seeing you in our training sessions.
Tel: 021 959 4101
Fax: 021 959 2031
Venue: Google Hangouts
It is important that you consider the following tips when you develop online exams.
Setting up and selection of exam question types
TIP 1: Use ‘Upload File’ Question Type
- It is advised to make use of ‘File Upload’ question types within Tests and Quizzes that provides a student time to type it out on a text editing document and upload it in the system.
- The test is still timed and requires students to complete within a specific time-frame
- This allows for a file upload question to be added to a new or existing assessment. This question type presents a question or assignment that requires the user to upload a file.
TIP 2: Short Answer Essay Question Type
Please note that the ‘Short Answer Essay’ type requires students to be online for a specific time-frame. Should they lose connection they will lose their answers if they have not saved.
**To avoid many student requests to re-open tests and students losing their typed submissions, it is advised to avoid this question type.
** If you choose to make use of this question type, the students are advised to
· Type answers in a text document first; and
· Copy and paste it within the text editor in iKamva.
TIP 3: Assignment Submissions
· The Assignment eTool enables students to view and download the exam paper which can include short and/or long answer questions.
· Students are able to formulate their responses and upload the saved document within the specific time-period.
· This enables assignments to be checked via (Tii) automatically
· You are able to bulk-download the submissions, mark it offline (using track changes in Word) and upload graded assignments with feedback comments to students.
TIP 4: Take- Home Exams linked to Turnitin (Tii)
· A ‘Take-home’ exam can be created making use of the ‘Assignment’ eTool
· Make use of the ‘Single File Upload’ submission type
· Turnitin only generates a report from a single file
TIP 5: Timed Assessments/Exams
- If a timed test is created, you should allow the student to have sufficient time to access and settle. Hence an extended ‘open and close time’ setting is advised.
- Example: If a test is 45 minutes, the opening and closing time-period should be set for at least 60 minutes. This gives students with different access and data capabilities enough time to login and begin the assessment
- Do not tick the “Autosubmit save students’ work after the latest date” option if a test is timed.
Please contact CIECT to discuss and advise with the creation of your online examinations in advance.
The CIECT Team has designed and developed the Digital Academic Literacy (DAL) Programme. This basic computer literacy programme is offered to 1st year students (novice users). The CIECT Team collaborates with the Faculty to identify student needs. The programme is integrated into accredited modules across various faculties including EMS, Education, CHS, Dentistry, Law and Arts. The team implemented a Skills Assessment Manager (SAM) platform (Interactive online training) to complement the face-to-face teaching. The use of SAM is to strengthen the blended-teaching approach, to train and support students. **Moreover, the SAM platform assisted with student online training during the national lockdown period.
The DAL Programme includes eTools training (institutional Learning Management System/ iKamva). The LMS is also used as a mode of delivery for the DAL Programme:
● Online classes
o Due to the national lockdown, classes were delivered online using different platform such as Google Hangouts, Big Blue Button (BBB) which embedded on Learning Management System (iKamva)
● iKamva (LMS)
o Various eTools are used to deliver the programme such as announcements, course resources, Test & Quizzes, Assignments, Discussion Forum, structured lesson tool and online lessons through the ” Big Blue Button” tool.
● SAM (Skills Assessment Manager)
o The Skills Assessment Manager (SAM) is an online tool, which assists students with acquiring ICT skills. The Skills Assessment Manager (SAM) hosts an interactive online environment, including simulations, instructional videos and a self-assessment interface. Students are able to view instructional videos on how to complete tasks within the SAM platform. Students are able to practice skills acquired during the video presentation before completing an online.
o The greatest challenge is that the SAM platform is only compatible with a desktop, laptop and some tablets depending on the screen size, and use data. Hence the CIECT team emphasises a blended approach for the delivery of the DAL Programme, especially use of simulations. [An ideal support system for DAL is a blended approach whereby some students are able to access the resources such as labs and wifi; and others access from home].
● Assessments DAL Programme 2020: The Programme assessments were conducted via the LMS (iKamva) in 2020, since it can be accessed via the smart phones. Some students did not participate especially during the first semester due to the devices and data challenges as expected. The total number of 363 (10.8%) students did not participate and were deferred. They participated in the catch-up Programme (December 2020 and January 2021).
The DAL Programme is offered over a semester to participating Faculties. Departments engage with CIECT to design customised lessons.
● The CIECT team conducts formal meetings with specific departments, to discuss the scope of the delivery of the Digital Academic Literacy (DAL) Programme. The meetings entail aspects related to departmental specific needs; Programme outline and the agreement of the delivery of specific packages.
● CIECT and the department develops and signs Service Level Agreements (SLAs).
● The CIECT team recruits senior students as Tutors (co-facilitators) to assist with the DAL programme via work-study programme.
** It should be noted that in 2020 the CIECT team successfully delivered the Digital Academic Literacy Programme to 3660 students including the customised workshops during semester one.
We encourage the UWC community to contact CIECT a year in advance to plan for the following academic year.
NB: CIECT is not able to accommodate any new department for the current academic year 2021
The Centre for Innovative Education and Communication Technologies (CIECT) has designed and developed various online student orientation interventions to assist with the familiarisation and easy navigation for First-year students and novice users. Some of the exciting features of studying at the University of the Western Cape (UWC) is that lecturers and tutors make use of blended teaching and learning approaches. That means that course content is made available using both online and face-to-face delivery methods and students are able to communicate and complete assessments, and exams online, from any location. Various Multimedia and ICT resources have been developed which students can access. One of the modes in which content is delivered utilises the institution’s Learning Management System (LMS), known as iKamva. An LMS is a website/platform through which to access course materials, made available by lecturers. It can be accessed via computer, tablet and mobile phone via a normal browser OR make use of the Android Mobile Application.
Our team at the Centre for Innovative Education and Communication Technologies (CIECT) assists with all LMS queries. In addition, CIECT also focuses on specific niche areas which include ICTs and Multimedia support which will be required as a student’s journey through their university career.
|Student Orientation Interventions||Description|
|Student Online Course: iKamva familiarisation||A General Orientation module (ORI 001) has been developed within the institutional Learning Management System (LMS), iKamva. The orientation module has been designed and is a self-directed module with clear and simplified instructions. This module is structured with units representing content including: screen recordings, detailed navigation instructions, instructional guides and ‘how-to’ videos and technical requirements in order to familiarise yourself with navigation within a fully online module.Students will be able to practice specific activities within this Orientation module by submitting an Assignment, engage in an online quiz, download Course Resources and engage in a Discussion Forum. This module is a public course for all students to join and orientate yourself regarding the familiarisation and navigation of the online environment.||The module can be viewed by clicking on this link:|
|‘How to access the LMS, namely iKamva’:Student Login||As a student you will be required to login to iKamva with your username and password: Username: student number (411234); and Password: ID (13 digits) or DOB (yyyymmdd).||View screencasts demonstrating how to access and login to iKamva on our CIECT YouTube Channel https://tinyurl.com/y9osr4aq|
|iKamva: Student Navigation||This unit introduces you to iKamva, the Learning Management System (LMS) used at the University of the Western Cape (UWC) and its navigation in order to become familiar with various content, communication and assessment eTools. The various eTools and how to use it are further explained in the instructional videos||View screencasts demonstrating how to navigate the iKamva Platform on our CIECT YouTube Channel|
|iKamva: Announcements||The Announcements allows the lecturer to share course related messages to the entire class. As a student you will see the Announcement messages displayed in the course. This can also be viewed via your student email.||View screencasts demonstrating how to view Announcements on our CIECT YouTube Channelhttps://tinyurl.com/y5yscetb|
|iKamva: Discussion Forums||The Discussion forum enables you to view and reflect on specific discussion topics which your lecturer has created. You are able to discuss, debate and post replies within a certain time-frame related to a topic from any geographical location||View screencasts demonstrating how to engage in the Discussion Forum on our CIECT YouTube Channel https://tinyurl.com/y42yxthf|
|iKamva: Course Resources||This eTool allows you to view the structured learning resources (files and folders) such as powerpoint lecture presentations, videos, course outlines, spreadsheets, audio recordings. This can be downloaded and saved to your electronic device for review||View screencasts demonstrating how to access, view and download Course Resources on our CIECT YouTube Channel: https://tinyurl.com/y3vdlrpc|
|iKamva: Tests and Quizzes||Lecturers will create online assessments (i.e., tests, exams, quizzes, and surveys) for delivery within the module. This will enable you to view and complete the online tests during a specific time-frame.||View screencasts demonstrating how to engage in Tests and Quizzes on our CIECT YouTube Channel:https://tinyurl.com/y4phxzjh|
|iKamva: Lessons||Lessons is a tool that allows lecturers to organise learning resources, activities, and media on a single page which you are able to view and engage with. As a student you will be able to view||View screencasts demonstrating how to access and view the Course Lessons on our CIECT YouTube Channel:https://tinyurl.com/yxz3jhfs|
|iKamva: Upload and Submit Assignments||The assignment eTool allows you to view and submit assignments, papers and projects electronically to your facilitator. Assignments can be assessed in different areas of the module. Your lecturer may provide a link to assignments on the module menu or a content area. Your student submissions are private and not visible to other student users within the module.||View screencasts demonstrating the use how to submit Assignment on our CIECT YouTube Channel:https://tinyurl.com/y2omxcsc|
‘How to use Gmail’
Gmail or Google mail is a free web based email client launched by Google which integrates into various cloud based online tools. Logging into your Gmail account automatically gives you access to Google’s cloud computing services. This allows you to make us
View screencasts demonstrating the use of various Gmail features on our CIECT YouTube Channel:https://tinyurl.com/yy8md6nr
|‘How to create a Google Sheet’||Google Sheet provides you with enhanced tools that will assist you in creating professional looking spreadsheets. The software will allow you to use most of the traditional Excel functions.||View a screencast on how to use Google Sheet on our CIECT YouTube Channel: |
|‘How to use and create Google Docs’||Google Docs provides you with enhanced tools that will assist you in creating professional looking documents. The software will allow you to insert graphics and text to enhance your completed documents.||View a screencast on how to use Google Docs on our CIECT YouTube Channel: |
|‘How to use and create Google Hangouts’||Instant messaging service with video conferencing; available for computers as well as portable devices.||View a screencast on how to use Google Hangouts on our CIECT YouTube Channel: https://tinyurl.com/y473zn67|
‘How to use Google Drive’
|Dedicated online storage repository for documents, files and multimedia content.||View a screencast on how to use Google drive on our CIECT YouTube Channel: |
|‘How to create a Podcast’||Podcasts are sound clips that are recorded, edited and saved as audio files and made available online||View a screencasts on how to record and edit audio on our CIECT YouTube Channel: https://tinyurl.com/y5cfx4jd|
|‘How to create a Concept Map’||Concept maps are tools for organizing and representing knowledge. They include concepts, usually enclosed in circles or boxes of some type, and relationships between concepts or propositions, indicated by a connecting line between two concepts. Words on these lines can be used to specify the nature of the relationships between different concepts.||View a screencast on how to create a Concept Map on our CIECT YouTube Channel: |
|‘Basic video editing’||Video editing is the process of enhancing raw video footage. Basic techniques applied to video include: Effects, Transitions, Titles and Background music. Video clips created and edited within software are saved in snippets (collected data and findings)||View a screencast on how to edit a video on our CIECT YouTube Channel:|
*Notes: The Learning Management System, iKamva is zero-rated (which means you can access it by using limited to no data (depending on your Service Provider). It should be noted, Google Applications are free web based applications released by Google which integrates into various cloud based systems. Logging into your Gmail account automatically gives you access to Google’s cloud computing services. This allows users to make use of many services, which are freely available within the Google Cloud based system.
The CIECT team endeavours to make use of Open Source applications for the training of Multimedia content to ensure all students can access these tools.
The student should ensure that he/she should be equipped with:
- Smart phone
- Data or WIFI
The Centre for Innovative Education and Communication Technologies (CIECT) provides quality Multimedia support and Skills Training workshops to all academics and non-academics across faculties and departments at UWC.
Sessions cover both basic and intermediate training, including Multimedia workshops, Basic Video Editing, Screen Recording and Concept mapping training.
During the national lockdown period, the team offered training and consultations via Google Hangouts, Zoom and Whatsapp. Participants across the institution requested remote Multimedia support and training, including:
– Human Resources,
– Faculty of Economics and Management Sciences,
– Faculty of Education,
– Faculty of Dentistry,
– Faculty of Arts,
– Faculty of Community and Health,
– Faculty of Law,
– Faculty of Sciences,
– Dullah Omar Institute,
– The Office of Student Development and
– The Student Enrolment Management Unit
NB: 91 participants requested one-on-one online training and consultation sessions
NB: The team offered Multimedia workshops and training to the Faculty of Education, Nursing and the Dullah Omar Institute for the period January – Nov 2020.
NB: During the second semester the team offered its Digital Media Literacy course, fully online to 230 Arts Foundation, Extended Curriculum Programme students. 95% of students visited the course materials on Ikamva and 62% passed the module.
The table below indicates software packages and online systems the CIECT team offers.
|Multimedia workshops||Conceptualising a digital storyImage editing (Pixlr)Audio production and editing (Audacity)Video editing (explores various editors)Uploading to YouTube and creating a channel|
|Basic video editing||OpenShot / WeVideo|
|Screen Recording, Compression and Conversion||MonosnapHandbrake|
|Concept mapping||Cmap tools|
Please contact the CIECT Team for any requests related to the software and systems training for the packages shown in the table.
Audio-Visual Services(AVS) supports institutional events across faculties & other structures during lockdown
The Centre for Innovative Education and Communication Technologies (CIECT) provides Audio Visual support services to all academics and non-academics across faculties and departments at UWC. During the lockdown period, the AVS team supported faculties and other institutional structures to successfully host conferences and events.
Video Conferencing & Special Events during Lockdown
In addition to maintenance work the AVS team has been instrumental in providing AV support to Faculties and other university structures. These support services include:
Community Engagement Unit (CEU): Video conferencing assistance to community engagement workshops,
Plaas: Conference (off-campus)
Golf Day: Technical support at University Golf Day (off-campus)
Memorial Services (on and off- campus)
Pharmacy: Technical support for exam (camera support)
University Sport Award: Technical support (audio & visual)
Theology Home-coming: Live-streaming event
ER 24 Ambulance Donation for Nursing Outreach Programme
Deputy-Minister of HE visit: Technical support
University concert: DVC Academic Christmas Concert
DVC-Academic Week: Closing Concert
DVC-Academic: Courageous Conversations Documentary
IOP task meeting (on-campus)
Maintenance and upgrade of 27 venues [VGA to HDMI Technology]
CIECT, Audio Visual Services (AVS) – is responsible for audio visual support in 300 academic venues across the Main Campus and three satellite campuses, these include:
Tygerberg Campus (Dentistry)
Mitchells Plain Campus (Dentistry)
Bellville Central Campus (Community and Health Sciences)
Institutional (newly acquired buildings)
During Level 3 of the national lockdown the AVS team returned in a limited capacity to campus to resume audio visual support to those staff members back on campus. Since their return, AVS staff members have performed routine venue checks and maintenance on AV systems across the institution’s main campus ensuring that teaching spaces are operational when staff return to campus in 2021.
In some venues the audio-visual systems had become inoperable and a vendor was brought in to repair 27 venues. These include:
· A – block = 5 classes
· B – block = 4 classes
· C – block = 5 venues
· L – block = 5 venues
· DL – block = 3 classes
· Dentistry = 5 classes
Please contact the Service desk (Servicedesk@uwc.ac.za) for AVS support.
1728 – UWC staff attended ICT Training Workshops & Consultations during National Lockdown: ‘Preparing academic and non-academics for the University in the Digital Age’
The Centre for Innovative Education and Communication Technologies (CIECT) provides quality ICT Skills Training workshops to all academics and non-academics across faculties and departments at UWC.
Sessions cover both basic and intermediate training, including Microsoft Office, Marks Administrative System, Turnitin, and PDF editing. These ICT training sessions take place on a weekly basis, however the team delivers upon request by individual and departmental groups.
During the national lockdown period, the team continued training via Google Hangouts. Participants across the institution requested remote ICT training, including:
· Human Resources,
· Faculty of Economics and Management Sciences,
· Faculty of Education,
· Faculty of Dentistry,
· Faculty of Arts,
· Faculty of Community and Health,
· Faculty of Law and
· Faculty of Sciences
NB: The team offered 64 ICT workshops for the period January – Nov 2020.
NB: 508 participants across academic and non-academic areas engaged in the workshops.
NB: 1220 participants requested one-on-one online training and consultation sessions
The table below indicates software packages and online systems the CIECT team offers.
|Word processing & Text Editing||Ms Word|
|Spreadsheets Creation & Data Analysis||Ms Excel|
|Multimedia Presentation/Graphics||Ms PowerPointMs PublisherVodcast|
|e-Communication (email client) & Internet Awareness||Google AppsGoogle Chrome & Firefox|
|Online Marks Management||Mark Administration System (MAS)|
|Anti- Plagiarism Software||Turnitin|
|Document formatting and digital signatures||Adobe PDF and Foxit Reader|
|UWC Systems||iEnabler and UWC Leave System|
Please contact the CIECT Team for any requests related to the software and systems training for the packages shown in the table.
Center for Performing Arts (CPA) Delivers online music practical’s & final assessment during national lockdown
The Director of the Centre for the Performing Arts (CPA), Henriette Weber attended CIECT’s Annual Colloquium in 2019; and engaged with Dr Juliet Stoltenkamp at the Teaching and Learning breakaway in February of 2020. Consequently, she has established a relationship with the CIECT team, and Terence Pretorius (Instructional Designer) was assigned to the course –Theory & History of Music & Form.
The Centre for the Performing Arts (CPA) offers accredited Continuing Education Music courses and discussed the possible creation of blended teaching and learning environments with CIECT during the national lockdown, especially the use of iKamva and other educational technologies.
Training Workshops: Effective use of eTools
CIECT hosted iKamva workshops for the CPA staff and advised on the different affordances of various eTools. These participants included: The Learning & Teaching Team (included part-time lecturers) – Sean Kierman (Brass), Anel Galvin (Reeds, Aural, Theory), Stephan Galvin (Percussion), George Werner (Jazz Piano & UWC Jazz Combo), Arno Jones (Voice) and Noelene Visagie (History of Music & Form). The DVC Academic appointed Andy Matima as Associate Lecturer at the CPA (Voice, UWC Community Chamber Choir and Staff & Student liaison).
Multimodal Approach: Online Teaching, Learning and Assessment
From April to June 2020, a multimodal approached was adopted whereby the students engaged remotely via the iKamva platform. In addition, various modes such as WhatsApp Voice & Video calls, email, Zoom, and Skype platforms. *Inevitably, data became a challenge.
iKamva Platform supports delivery of theory and assessment
The CIECT team further assisted CPA lecturers to engage with their students by:
- Creating the iKamva site (selecting the appropriate content, assessment, and communication eTools)
- Creating student accounts and linking them to the Online Orientation Module for guidelines on how to use iKamva and;
- Linking other CIECT supporting resources via the CIECT YouTube channel.
Online Music Practical Lessons
The CPA lecturers invested a lot of time in teaching and tutoring their students. They employed creative methods, in order to deliver effective “practical lessons”.
Online Music Practical Final Assessments
Currently all work is on track and assessments are conducted online. The course, Theory & History of Music & Form was completed on iKamva. Students engaged in their final assessments via Google Meet and Zoom on Saturday 28 November; and will conclude on the 2 December 2020.
The following images showcase the online practical lessons. *Permission to use from CPA.
CIECT Raising Awareness: 16 Days of Activism against Gender-Based Violence (GBV) – via iKamva Platform
The 16 Days of Activism Campaign against Gender-Based Violence (GBV) is a Worldwide Campaign to oppose violence against Women and Children. It aims to raise awareness of the negative impact that violence and abuse have on our society. The Campaign is held from 25 November to 10 December every year. However, the success of this campaign rests on our daily individual and collective actions to safeguard our society against this cycle of abuse (https://www.parliament.gov.za/project-event-details/3)
As part of CIECT’s contribution to spreading awareness of violence against members of our society, we will make use of our iKamva system to share quotes and related images on a daily basis for the duration of the 16 days. As you login to iKamva, we appeal to you to take a minute to read and share with your families.
Stop the ‘silence’.